Gestion Emprendedora


Poka – Yoke by cardume
noviembre 13, 2007, 12:37 am
Filed under: 746, calidad, Costos, Emprendimiento, Gestión, gestionemprendedora, negocios

¿Qué es esta “cosa” con nombre de refresco o chicle? Es una técnica de calidad, ideada por el ingeniero japonés Shigeo Shingo (1960), cuyo objetivo no es minimizar los errores sino hacerlos imposible de ser cometidos. Objetivo ambicioso, sin duda. La idea es prevenir los errores antes de que sucedan, de manera que el operador pueda tomar decisiones oportunas para evitarlos. Se trata de hacerlos tan obvios, tan transparentes, que sea imposible el no detectarlos. Un sistema así se basa en una exhaustiva y detallada inspección de la producción. El primer paso para trabajar con un dispositivo Yoke-Poke es distinguir claramente entre un “defecto” y un “error”: un defecto es un resultado de un error, y como el error es humano, al evitarlo se evitan los defectos en la producción. Lógica impecable.

Les entregamos un documento que habla del Yoke-Poke. No conocemos a su autor, pero el documento es bastante descriptivo de lo que es el método, por esta razón lo publicamos. Que les aproveche.

Poka – Yoke


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